Business Days: Monday - Friday, excluding federal holidays within the United States.
EXPEDITED & OVERNIGHT: Not available to Post Office Boxes. Orders must be placed by 12pm Eastern Standard Time (EST) to be processed on the same business day.

Processing Time: Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday, Sunday or on National Holidays will be processed by the end of the following business day. All expedited priority orders must be placed by 12 pm Eastern Standard Time (EST) to be processed on the same business day. If placed after this, your order will be processed the following business day.

Hazardous Materials
Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products such as colognes are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to air transport restrictions and regulations. For shipment of these regulated products please select the GROUND shipping method to avoid delays. Regrettably, these items cannot be shipped to either Alaskan and Hawaiian addresses.

General Delivery Times for GROUND Shipments

Gift Cards
There is no delivery cost for shipping GETJOCK.COM eGift Cards regardless of their face value. Physical GETJOCK.COM Gift Cards are shipped in a gift box and there is a charge for delivery. 

P.O. Box, APO, FPO, or DPO Addresses
Economy Delivery is the only shipping method available to P.O. Box, APO, FPO, or DPO Addresses. Select Economy_Lightweight to avoid delays in processing your order. Delivery may take up to 21 days for APO, FPO, or DPO addresses.These shipments will ship via USPS.

Canadian Economy Delivery
Our Canadian Standard Delivery charge is $10.00 USD. Orders shipping to a Canadian address over $120 USD (excluding taxes and shipping) will be eligible for FREE Canadian Standard Delivery. ***IMPORTANT***All shipments to Canada are shipped DUTIES/TAXES UNPAID. Duties/Taxes are based on the value of your purchase and the shipping charges associated with the shipment. This will be invoiced to you directly through our carrier. It is your responsibility to pay said taxes and/or duties.

UK Economy Delivery
Our UK Economy Delivery charge is $19.00 USD. Orders shipping to a UK address over $200 USD (excluding taxes and shipping) will be eligible for FREE UK Economy Delivery. ***IMPORTANT***All shipments to the UK are shipped DUTIES/TAXES UNPAID. Duties/Taxes are based on the value of your purchase and the shipping charges associated with the shipment. This will be invoiced to you directly through our carrier. It is your responsibility to pay said taxes and/or duties. You may also visit Jock Soap United Kingdom or Amazon UK to shop locally.

Australia Economy Delivery
Our Australia Economy Delivery charge is $19.00 USD. Orders shipping to an Australian address over $200 USD (excluding taxes and shipping) will be eligible for FREE Australia Economy Delivery. ***IMPORTANT***All shipments to Australia are shipped DUTIES/TAXES UNPAID. Duties/Taxes are based on the value of your purchase and the shipping charges associated with the shipment. This will be invoiced to you directly through our carrier. It is your responsibility to pay said taxes and/or duties

New Zealand Economy Delivery
Our New Zealand Economy Delivery charge is $19.00 USD. Orders shipping to a New Zealand address over $200 USD (excluding taxes and shipping) will be eligible for FREE New Zealand Economy Delivery. ***IMPORTANT***All shipments to New Zealand are shipped DUTIES/TAXES UNPAID. Duties/Taxes are based on the value of your purchase and the shipping charges associated with the shipment. This will be invoiced to you directly through our carrier. It is your responsibility to pay said taxes and/or duties

International Delivery
GETJOCK.COM has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and provide customer service.

You may also visit our company-operated online stores in the following countries. Our assortment and stock varies from country to country..

• UK:  Please visit our UK online store at jocksoap.co.uk.  Products bought at jocksoap.co.uk are shipped within the UK for faster delivery times and savings on delivery charges.
• Europe: Please visit us at Amazon.co.uk where are products are now available for delivery within European Union through Amazon Europe.

All shipments outside of the USA are shipped DUTIES/TAXES UNPAID. Your country may assess a Value Added Tax (VAT) and/or duties based on the value of your purchase. This will be invoiced to you directly through your government or through our carrier. It is your responsibility to pay said taxes and/or duties.